Privacy Policy

Who we are

Move Inspire Motivate is operated by Charlie Frances, a personal trainer and life coach based in the UK. This privacy policy explains how we collect, use, and protect your personal data when you visit this website or book a class or service.

If you have any questions, you can contact us at Charlie.mim26@outlook.com.

What data we collect

When you book a class, purchase a pass, or get in touch via this website, we may collect:

  • Your name and email address

  • Payment information (processed securely via our payment provider — we do not store card details)

  • Any information you share with us directly, such as health considerations or fitness goals

How we use your data

We use your information to:

  • Process your booking and payment

  • Send you confirmation and class information

  • Respond to any enquiries you send us

  • Occasionally send you updates about classes or offers (only if you've opted in)

We do not sell, rent, or share your personal data with third parties for marketing purposes.

Our legal basis for processing

Under UK GDPR, we process your data on the basis of:

  • Contract — to fulfil your booking

  • Legitimate interests — to communicate with you about your classes

  • Consent — for any marketing emails (you can withdraw this at any time)

How long we keep your data

We keep your data only for as long as necessary. Booking records are retained for up to 2 years for accounting purposes. If you'd like your data deleted sooner, just ask.

Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of any inaccurate data

  • Request deletion of your data

  • Withdraw consent for marketing at any time

  • Lodge a complaint with the ICO (Information Commissioner's Office) at ico.org.uk

To exercise any of these rights, contact us at: [charlie@moveinspirémotivate.com]

Cookies

This website may use cookies to improve your browsing experience. You can control cookie settings through your browser at any time.

Third party services

We use trusted third-party platforms to operate this website and process bookings, including Squarespace and our payment provider. These services have their own privacy policies and are GDPR compliant.

Changes to this policy

We may update this policy occasionally. Any changes will be posted on this page with an updated date.

Policy Last Updated: June 2026